What are Bilinfo and Bilbasen?

• Bilinfo is an industry-standard marketing and Customer Relationship Management (CRM) platform used by dealerships to manage their vehicle inventory and generate official sales contracts (slutsedler).

  
   

• Bilbasen is the associated online marketplace where cars created in Bilinfo are showcased to the public, allowing customers to search for vehicles and send inquiries directly to the dealer.

How the Integration Works

• Automated Garage: Any car you create for sale in Bilinfo is automatically imported into your CarBuddii Garage. You no longer have to manually type out vehicle details in both systems!
   
• Data Push: When you create a test drive or finalize a customer in CarBuddii, their information is sent directly back to Bilinfo. This allows you to print prefilled paperwork without double data entry.

   

• Includes all features of the Light package, plus:
   
• Direct Lead Capture: When a customer sends an inquiry through a Bilbasen ad, that lead is instantly captured and created inside CarBuddii.
   
• Instant Notifications: All sellers will receive a notification directly in the CarBuddii app when a new Bilbasen lead arrives, ensuring lightning-fast response times.
   
• Lead overview in Carbuddii: even if you receive a walk-in in your dealership, who wants to receive an offer without testdriving the car. As soon as you create an offer or a finalized contract (slutseddel) in BilInfo, the customer appears in the CarBuddii system with the correct status in their sales journey
   

   

The Automated Sales Workflow

1. Lead creation: If a visitor in Bilbasen is interested in a vehicle, a lead will be created in Bilinfo and also in Carbuddii. A seller can use the Carbuddii app to reach out to the potential buyer and start their journey, engaging with them and arranging a potential test drive. The Carbuddii solution will help keep track of these leads, contact times and assignments, and change their status in our app. 
    
2. The Offer: After a test drive, if a customer is interested in buying the car, you can use Bilinfo to generate an offer (changing this will automatically update the lead in Carbuddii as well).

    

3. The Sale: Once you finalize and sign the contract in Bilinfo, the customer’s status in CarBuddii will automatically shift to "Sold," ensuring your sales statistics are synced perfectly without duplicate work! (Note: Lost leads are not tracked in Bilinfo, so those must be manually updated to "Lost" inside CarBuddii).

1. Creating and Publishing the Car

The journey always begins in your primary inventory system.

• Inventory Creation: Your dealership's sales cars are managed and created within Bilinfo.

• Marketing the Vehicle: Once the vehicle is set up in Bilinfo, the car advertisement is pushed out to online public marketplaces like Bilbasen and DBA.

2. Lead Capture from Bilbasen

When a potential buyer browses Bilbasen and expresses interest, the integration goes to work instantly to alert your team.

• Customer Inquiry: The customer fills out a contact form or inquiry regarding a specific car on Bilbasen.

• Instant Sync to CarBuddii: CarBuddii's app allows car dealers to easily handle these incoming leads from Bilbasen and DBA directly from their mobile phones. The salesperson receives an automatic notification in the CarBuddii app as soon as a new lead reaches out.

3. The Test Drive (Prøvekørsel)

When the customer arrives at the dealership, CarBuddii takes over the physical showroom workflow.

• Scanning the License: The salesperson uses the CarBuddii app to quickly scan the customer's driver's license, instantly generating a digital test drive agreement.

• Transferring to Bilinfo: After the test drive is completed, the customer is registered in BilInfo in connection with the specific car they test drove. Customer information and the test-driven car are transferred to Bilinfo.

4. Offers (Tilbud) and the Closing Slip (Slutseddel)

Because the customer's data has been pushed back into Bilinfo, finalizing the sale requires zero duplicate data entry.

• Generating the Offer: Having the customer registered in BilInfo with the specific car makes it easy to prepare offers or closing slips.

• Finalizing the Sale: The customer data transferred to BILINFO allows the seller to close the sale with financing calculations and completion of the closing slip.

How to Enable the Integration

1. Find Your External ID: Log in to your Bilinfo account, navigate to your Company Details, and locate your External ID.

    

2. Contact Support: Reach out to CarBuddii Support (info@carbuddii.com) and provide them with your Bilinfo External ID.

   
    

3. Wait for Configuration: Our team will contact Bilinfo to authorize the connection and complete other steps in our platform, and finalise the commercial details in your subscription.

   
    

4. Accept the Terms: Once the setup is ready, you will be notified to accept the final integration terms and to gain access to the Bilinfo integration in the Integrations page in Carbuddii settings. 

   
    

    

Troubleshooting Common Issues