If you are trying to download the CarBuddii app to your tablet using a QR code or download link and receive an error stating the app is "Not Available for Desktop," your tablet's web browser is likely misidentifying your device.

Because modern tablets have large screens, browsers like Google Chrome or Samsung Internet often default to "Desktop site" mode. When this happens, the browser tells the Google Play Store or App Store that you are using a PC, which blocks the download since CarBuddii is a mobile and tablet application.

Here is how to resolve the issue and successfully install the app.

Download Directly from the App Store 

The easiest way to bypass browser errors is to skip the QR code or link and download the app directly from your device's built-in store.

1. Open the Google Play Store (Android/Samsung) or App Store (iPad) on your tablet.

2. Tap the search bar and type CarBuddii.

3. Locate the official app (published by CarBuddii A/S) and tap Install or Get.

4. Once downloaded, open the app and log in with your credentials.

Disable "Desktop Site" in Your Browser

If you need to use the specific QR code or link provided (for example, if it includes a specific registration portal), you can easily change your browser settings to act like a mobile device.

1. Scan the QR Code or Click the Link: Open the page that shows the "Not Available for Desktop" error.

2. Open the Browser Menu: Tap the three dots (menu icon) located in either the top-right corner (Chrome) or bottom-right corner (Samsung Internet).

3. Disable Desktop Mode: Look through the menu for an option labeled "Desktop site" or "Request desktop site."

4. Uncheck the Box: Tap the checkbox to turn this feature off. The webpage will instantly refresh.

5. Install the App: The page will now correctly recognize your tablet and display a working Install button, or it will redirect you directly to the app store to complete the download.

Still having trouble?

If you continue to experience issues installing the CarBuddii app, please ensure your tablet's operating system is up to date, or contact our support team for further assistance.